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Student Resource Representative Position Summary

(Hourly Rate: $8.75)


Position Summary
  • Represents CAPS as a resource to connect the UNM community to available academic services.
  • Provides superior customer service to student users, staff, and faculty
  • Disseminates information about CAPS policies and procedures to student users, staff, and faculty
  • Coordinates information and appointments between tutors and student users
  • Uses CAPS in-house computer system to schedule appointments for student users
  • Sets up and maintains appointment cards
  • Maintains confidentiality of student users and information
  • Performs general office duties including word processing and data entry
  • Maintains organization of CAPS locations
  • Performs other CAPS related duties as assigned


Requirements for Consideration
  • 15-30 hour work week
  • Attendance at pre-semester training (week before classes begin)
  • Attendance at Friday trainings (3pm-5pm) during the semester
  • Enrollment in a minimum of 6 credit hours at the University of New Mexico in a degree-seeking program


Preferred Qualifications
  • Good verbal and written communication skills
  • Good interpersonal skills
  • Experience working with computers
  • Experience working with the public
  • Ability to perform tasks accurately
  • Must maintain acceptable academic standing; advance towards academic degree